Work With Us

Marketplace Maven — Privacy Policy

Effective Date: 05.05.2026
Entity: Marketplace Maven LLC

1. Overview

This Privacy Policy explains how Marketplace Maven LLC collects, uses, and protects information in connection with services provided under:

  • Marketplace Maven

  • MavenOS

  • Contractor Maven

We collect and use information to deliver services, improve systems, and communicate effectively.

We do not sell your data.

Plain English:
We use your information to do the work. Not to package and sell it.

2. Information We Collect

We may collect the following types of information:

Contact Information

  • Name

  • Email address

  • Phone number

Business Information

  • Company details

  • Service-related information

System & CRM Data (When Access Is Granted)

  • Lead data

  • Pipeline data

  • Customer records

  • Operational workflows

Communication Data

  • Emails

  • Messages (including SMS)

  • Support interactions

3. How We Use Information

We use collected information to:

  • Deliver services

  • Analyze and improve systems

  • Configure CRM and automation tools

  • Communicate with clients

  • Provide support and follow-up

We only use data within the scope of service delivery.

Plain English:
If we’re looking at your data, it’s to understand how your system works and help fix it.

4. SMS & Communication Consent

By providing your phone number, you consent to receive messages related to:

  • Appointments

  • Service updates

  • Account notifications

Message frequency may vary.

Standard message and data rates may apply.

You may opt out at any time by replying:

  • STOP (to unsubscribe)

  • HELP (for assistance)

Consent is not a condition of purchase.

We do not use SMS for unsolicited marketing without consent.

5. Data Access & Client Systems

When you grant us access to your systems (CRM, automation tools, or related platforms):

  • We access data solely to deliver agreed-upon services

  • We do not claim ownership of your data

  • Access is limited to the scope of the engagement

We do not intentionally delete client data.

6. Third-Party Services

We use third-party tools and platforms to deliver our services.

These providers may process data as part of their function.

We are not responsible for the privacy or security practices of third-party providers.

7. Data Security

We take reasonable administrative and technical measures to protect your information.

However, no system or platform is completely secure.

Plain English:
We take data seriously, but no system is immune to risk.

8. Data Retention

We retain information only as long as necessary to:

  • Deliver services

  • Maintain operational records

  • Comply with legal obligations

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

Requests can be made using the contact information below.

10. Updates to This Policy

We may update this Privacy Policy as needed.

Continued use of our services constitutes acceptance of any updates.

11. Contact Information

Marketplace Maven LLC
Privacy@marketplacemaven.com
PO Box 17370 #1229, St Paul MN 55117